Updated Policy 2026
Shipping Policy
Optimized logistics to support your practice. Fees are calculated based on invoice value, package dimensions, and specific handling requirements.
Priority Shipping
The gold standard for time-sensitive compounding requirements.
- FREE for orders over $300
- Processed Same Day (Before 2:00 PM PST)
- Delivery within 1 Business Day*
Ground Shipping
Reliable and cost-effective shipping for bulk inventory and chemicals.
- FREE for purchases over $100
- Ground fees start at $20 below threshold
- Delivery within 1 to 5 Business Days*
Essential Handling Terms
- Dangerous Goods incur a mandatory $30 handling fee.
- Orders are processed Monday – Friday, 7:30 AM to 2:00 PM PST.
- Processing excludes weekends and Canadian statutory holidays.
- International shipping (Outside Canada) is subject to separate quotes.
Remote Area Surcharges
Shipments to Eastern Provinces, Maritimes, and Remote Territories may incur supplemental fees.
Please contact support for a precise estimate before ordering.